FREQUENTLY ASKED QUESTIONs
Call 775-386-2739 with all other questions
Q-How long will we have at each brewery?
A-Guests will have approximately 1 hour at each brewery. This will provide guests with ample time to enjoy the samples provided, learn about the brewing processes of each brewery, and time to explore the space each brewery has to offer.
Q-Do tours run everyday?
A-Tours will run everyday, year-round, that guests book in advance either over the phone or online.
Q-Do I have to purchase my ticket for the brewery tour in advance?
A-No. Though we do allow walk-up customers and can accept major credit cards on location via our "square" card reader, we do suggest signing up in advance online as our tours are sold on a "first come, first served" basis.
Q-Where does the tour begin and end?
A-South Shore Brewery Tour: North Lake Tahoe guests will be picked up at the Incline Village Visitor Center at 10am and dropped off at 4:30pm, while South Lake guests will be picked up at the Basecamp Hotel at 11am, and dropped off at 4pm. See maps on our home page for exact pickup locations. North Shore Tour: Incline Village Visitor Center, Pickup at 1:15pm, Drop-off at 6:00pm. Tahoe City Pickup at Basecamp Hotel, 1:30pm drop off at 6:30pm, Fifty Fifty Brewing Company, pickup at 2:00, drop-off at 6:30pm. Adventure and a Brew Tour: Meet at the Tahoe Vista Recreation Area beach at National Avenue at 12pm (noon) and get dropped off back at the beach at 4:30pm.
Q-Do I need my ID while I'm on the tour?
A-Yes. You may be asked to present a valid form of identification at any or all of the Breweries that we visit along the tour. Valid forms of identification include: a Drivers License, a DMV issued Identification Card, Military ID and Passports.
Q-Do we stay in a group while at the Breweries?
A-During the tour of the actual brewing facilities, guests will remain together in the Tahoe Brew Tours group. However, there will be plenty of time at each brewery to explore each space and spend time with the people you have booked a tour with.
Q- Is there food included in the price of my tour?
A- Yes. Appetizers are available at Coldwater Brewery and Fifty-Fifty Brewing Company, and are included in the price of your tour. On certain dates, a food truck is in operation outside of our last stop on the Tour; South Lake Brewing Company, or Alibi Ale Works (depending on the tour).
Q-Can we buy beer "to go"?
A-Yes! Coolers will be provided on the bus so that guests may purchase Growlers from the various breweries along the way. There will be plenty of time in the breweries to purchase beverages in addition to the beer samples included in the cost of the tour.
Q-How big are the groups that will be taking the tour?
A-A fully loaded tour will contain up to 25 people. There will plenty of time to get to know your neighbors!
Q-Right of Refusal.
A-Tahoe Brew Tours, LLC reserves the right to refuse admittance or continuation on the tour and/or tour bus if, in our opinion, a tour guest is intoxicated beyond reason. We reserved the right to remove any guest that is disruptive, disrespectful, or destructive to tour staff, or brewery staff/representatives. In such an instance, no refund will be made, and no liability or cost will be incurred by Tahoe Brew Tours, LLC for the additional transportation and expenses of said guest.
Q-Can I go on a tour as an individual or as a couple?
A-Yes! Though a total of 3 total guests is necessary for a tour to go out, call us to check on availability. Groups of less than 3 can join on with other guests!
Q-Do you cater to private parties?
A-Yes. We are happy to take out a private tour. Private tours can be booked any day that these tours are shown as being available in the "Calendar" section of the website. See our "Private Parties" page above for more information on private parties.
Q-Are Tahoe Brew Tours accessible for people with disabilities?
A-Unfortunately, our tours are not accessible to everyone, due to the tight quarters and careful walking required in some of the brewing facilities that the tour will explore. Additionally, the Tahoe Brew Tours bus is not equipped with a wheelchair lift at this time.
Q-Are tours in English only?
A-Yes, tours will only be provided in English at this time. For private parties wishing to book a tour, please inquire ahead of time about making arrangements for a personal translator for your group.
Q-How long does a tour last?
A- The South Shore Brewery Tour lasts about 5 hours. The North Shore Afternoon tour will last approximately 4.5 to 5 hours based on pickup location and road/weather conditions. The Adventure and a Brew Tour lasts about 4.5 hours.
Q-What is included in the cost of the tours?
A-In addition to a knowledgeable guide that will double as your Designated Driver, each guest will be provided with appetizers at the first stop on brewery tours, as well as 20 ounces worth of samples at each of the 3 breweries on the tour. Guests will also be taken through the actual brewing process and through the brewing facilities by the professional brewers themselves. The use of Kayaks and SUP's are included in the cost of the Adventure and a Brew Tour.
Q-Where should I park for the tour?
A-South Shore Brewery Tour: There is ample free public parking in the parking lot behind the Harrahs Casino on the South Side of Rt 50. This lot is in close proximity to the pick up and drop off location at South Lake Tahoe's Basecamp Hotel. For our North Lake guests departing at 10am from the Incline Village visitors center, there is ample parking at the Visitors Center. North Shore Afternoon Tour: for guests being picked up at the Incline Village Visitor Center at 1pm, there is parking in the Visitor Center lot and on the street in front of the lot. Guests being picked up at Basecamp Hotel in Tahoe City can park right on the main street running through Tahoe City (CA rt 28) Guests that start the tour right at the first Brewery (Fifty Fifty Brewing Company) at 1:30pm, there is ample parking at the brewery. Adventure and a Brew Tour: Guests can pay $10 for the day to park at the beach parking area at Tahoe Vista Recreation Area, or can park for free on the road outside the beach. Parking is also available on the side of the road on National Ave, right up from the meeting area at the Tahoe Vista Recreation Area Beach.
Q-What should I bring with me on the tour?
A-Guest should be sure to bring comfortable walking (preferably closed toed) shoes, sunglasses, a reusable water bottle, and proper layers due to variable weather.
Q-Is gratuity included on the tour?
A-No. Though the cost of a tour ticket does include all of the above mentioned alcohol and food, we recommend guests bring extra cash on the tour for the tipping of bartenders and servers. Workers in the service industry make their living on tips.
Q-What should I wear while on the tour?
A-Casual and comfortable clothes should be worn while on the tour, an in addition, we recommend closed toed shoes for your safety while walking through the brewing facilities.
Q-What kind of vehicle do we ride in during the tour?
A-Tours are conducted in a 15-passenger van. The new Ford Transit model offers a unique seating arrangement of 15 captain's chairs for maximum comfort and enjoyment of our guests. A new 4x4 12 passenger vehicle is also available for overflow guests. See pictures of the beer bus in the gallery section of the home page.
Q-Does Tahoe Brew Tours have a cancellation policy?
A-All reservations cancelled in excess of 48 hours from the tour departure time will be refunded in full, or be given the opportunity to reschedule the tour, or a gift certificate valid for 1 year from that date. Reservations cancelled within 48 hours of the tour departure time will be given the opportunity to reschedule the tour for within 1 year, or be issued a gift certificate valid for 1 year.
Q- Can I get dropped off at my hotel after the tour?
A- Guests can choose to "add on" a "door to door" pickup and drop-off option upon checkout for $25 for their entire group. For "door to door" pickups outside of the Tahoe Basin (Reno, Carson City, etc), the "door to door" cost jumps up to $75 for the group. Our regular public tours will end at the same point that the tours start; at the Incline Village visitors center, and out of the North and South Lake Tahoe Basecamp Hotels. We will be happy to drop off guests who have booked private tours at their lodging.
Q- Are there tours offered starting out of North Lake Tahoe?
A- The Tahoe Brew Tours bus will pick up guests at the Incline Village visitors center located on rt. 28 at 10am for the South Shore Brewery Tour, 1:15pm for the North Shore Tour. Tahoe City pickup at Basecamp Hotel, 1:30pm. And Fifty Fifty Brewing Company, 2:00pm. For the Adventure and a Brew Tour, the Tahoe Vista Recreation Area Beach for the Adventure and a Brew Tour, at 12pm.
Q- Local/senior/military/student discounts?
A- Yes. A 10% discount is offered for locals, students, and active military/veterans with valid ID. Seniors will also be met with a 10% discount off the total cost of the tour.